This story is about how Sky had accidentally blocked a plugin that helps the operations of thousands of websites. The plugin and access to the code.jquery.com website was blocked by Sky's content filter, it was listed as being "malware and phishining." The site hosts code for jQuery, which is used by over three-quaters of the top ten-thousand websites to ease the burden of creating responsive websites. Which means that sites such as google and the guardian weren't able to deliver a quick instant response which most users expected. The code required to enable those instant responses is usually hosted on one of three "content delivery networks", run by Google, Microsoft and jQuery itself. The Guardian believes that the best explanation for this mistake is that an actual malware site was using the code hosted on jQuery and was found by Skys filters and therefore incorrectly categorised the plugin.
I believe that the Guardian are potentially correct in stating that it's possible that an actual malware site caused the incorrect categorisation of the plugin. This could have potentially damaged sky's brand image as they would have upset a lot of customers and received a lot of complaints and had left customers feeling frustrated.
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